Overview
1. Overview : iPECS Cloud Certificate demonstrates your knowledge and skills across various iPECS Cloud services. This certification focuses on understanding Cloud configuration, product comprehension, and technical support, testing your grasp of essential iPECS Cloud features for enterprise communication.
2. Concept : Moving away from traditional presentation methods, this New Approach involves demonstrations on EMS and OMS Portals according to different job functions (Service Provider / Reseller / Customer Manager).
3. Available iPECS Cloud Certificate
- Fundamental : Launch in July 2024
- Advanced : Planned for 2025
4. Certificate Requirements : Complete 100% of the Online Video Learning + Score 80 points or higher on the Final Test
5. Certificate Validity Period : The certification is valid for three years. Before it expires, you must obtain the next level of certification or renew the same level of certification.
6. ELG Important Policy : Only those who have obtained the iPECS Cloud Certificate can raise CASE issues.
※ This policy will be implemented starting in 2025.
7. Certificate Acquisition Fee : Free of charge.
※ But it may become a paid service in the future.
8. Available Languages : Only in English.
※ There are currently no plans to offer it in other languages.
1. Training Objectives : This certificate is designed to provide a foundational understanding of iPECS Cloud, focusing on the technical knowledge needed. You could learn the A to Z process, from preparing the initial stages of cloud setup to configuring and monitoring the cloud.
2. Target Audience : This training is designed for our Partners operating iPECS Cloud. It aims to help partners in roles such as engineering, project management, and sales management gain a basic understanding of iPECS Cloud.
3. Training Duration : You have 60 days from the registration date to complete the training at your own pace. If the training is not completed within 60 days, it will automatically expire.
- The total duration of the online video learning : 186 minutes
4. Training Structure
- A total of 14 online video sessions, each ranging from 10 to 20 minutes
- Review quizzes for each session
- Final test
※ Note: No additional training materials will be provided for this course, but relevant information can be accessed through the iPECS Wiki.
5. Training Content
- This training covers an overview of iPECS Cloud, its configuration and architecture, preparation for cloud setup, and a basic understanding of the OMS and EMS environments and settings.
- You will create service plans, place orders, and create users to set up an environment similar to the actual iPECS Cloud.
- Additionally, you will use iPECS ONE, Analytics and implement monitoring in EMS.
6. Training Curriculum : Overview/Configuration/Setup → OMS → Service Plan → Order → EMS → Create User → ONE/Analytics → Monitoring
7. Recommended Learning Approach
- The training encourages hands-on practice by watching online videos and directly setting up the iPECS Cloud in a real your iPECS Cloud environment.
- Step 1: Watch the online videos.
- Step 2: Follow along with the online videos step by step within the iPECS Cloud.
- Step 3: Independently configure and set up the Cloud.
※ Note : If you already have a iPECS Cloud environment, please proceed with your learning step in your own LAB. But, if you don’t have a iPECS Cloud environment, contact us, and we could provide you with a temporary iPECS Cloud.
8. Training Completion Requirements
- (Mandatory) Complete 100% of the 14 online video sessions, totaling 186 minutes.
- (Optional) Answer 2 review questions for each session.
- (Mandatory) Score 80 Points or higher on the Final Test, which consists of 28 multiple-choice questions.
※ Note : Unlimited retakes are allowed.
9. Please check!
- For Our Partners currently using iPECS Cloud, the completion requirements will be relaxed during the grace period.
- Grace Period : July 2024 to December 2024
- Relaxed Completion Requirements : Only passing the Final Test is required
- (Mandatory → Optional) Complete 100% of the 14 online video sessions
- (Optional) Answer 2 review questions for each session.
- (Mandatory) Score 80 Points or higher on the Final Test
Curriculum
- 01 [CRT-FD-C01] iPECS Cloud Overview 13:00
- 02 [Review Quiz] iPECS Cloud Overview
- 01 [CRT-FD-C02] iPECS Cloud Configuration, Architecture 08:00
- 02 [Review Quiz] Cloud Configuration, Architecture
- 01 [CRT-FD-C03] iPECS Cloud Platform Setup Preparation 09:00
- 02 [Review Quiz] iPECS Cloud Platform Setup Preparation
- 01 [CRT-FD-C04] OMS SP Features 14:00
- 02 [Review Quiz] OMS SP Features
- 01 [CRT-FD-C05] OMS Reseller Features 20:00
- 02 [Review Quiz] OMS Reseller Features
- 01 [CRT-FD-C06] Service Plan 10:00
- 02 [Review Quiz] Service Plan
- 01 [CRT-FD-C07] Ordering Process 09:00
- 02 [Review Quiz] Ordering Process
- 01 [CRT-FD-C08] EMS Service Environment 14:00
- 02 [Review Quiz] EMS Service Environment
- 01 [CRT-FD-C09] EMS Customer Manager Portal 16:00
- 02 [Review Quiz] EMS Customer Manager Portal
- 01 [CRT-FD-C10] EMS Customer Manager Basic Features 20:00
- 02 [Review Quiz] EMS Customer Manager Basic Features
- 01 [CRT-FD-C11] Create User 15:00
- 02 [Review Quiz] Create User
- 01 [CRT-FD-C12] iPECS ONE 12:00
- 02 [Review Quiz] ONE
- 01 [CRT-FD-C13] iPECS Analytics 17:00
- 02 [Review Quiz] iPECS Analytics
- 01 [CRT-FD-C14] System Monitoring 09:00
- 02 [Review Quiz] System Monitoring
- 01 [Final Test]
Review
5 point 100 %
4 point 0 %
3 point 0 %
2 point 0 %
1 point 0 %
5.0
Sibusiso Collen Zwane
2 months ago
Mark Wallis
3 months ago
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David Mills
1 month ago