Curriculum
- 01 [ONE-AF-C01] ACD Setting / ACD 설정 13:49
- 02 [ONE-AF-C06] ACD Agent Enhancement / ACD 상담원 기능 향상 10:45
- 03 [ONE-AF-C07] ACD Join Call thru Analytics / Analytics를 이용한 ACD 호 참여 01:15
- 01 [ONE-AF-C02] Video Conference Enhancement / 영상 회의 기능 추가 01:11
- 01 [ONE-AF-C03] Configure MS 365 Integration / MS 365 연동을 위한 설정 23:00
- 02 [ONE-AF-C04] USB Headset Integration : Sennhesier / USB 헤드셋 연동 : Sennhesier 01:40
- 03 [ONE-AF-C12] WEB SDK Enhancement / WEB SDK 04:30
- 04 [ONE-AF-C08] WEB SDK Demonstration / WEB SDK 시연 52:25
- 05 [ONE-AF-C09] Configuration for MS Presence / MS Presence 설정 07:20
- 06 [ONE-AF-C10] Google Sign-in for SSO, V5 CRM Integration / Google Sign-in 및 향상된 CRM 연동 06:00
- 07 [ONE-AF-C11] WebHID, Safari browser Integration / WebHID 및 Safari 브라우저 지원 04:50
- 01 [ONE-AF-C05] Collaboration / 협업 10:20
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