Sep, 2023 Notice iPECS Cloud P6 The iPECS Cloud P6, ONE P4, and Analytics P4 are all scheduled for release at the end of September. You can conduct an Acceptance Test for these releases on your lab system, and the commercial platform can be upgraded accordingly. Please reach out to your TAM to arrange the schedule. Reminder for 2023 iPECS training Ericsson-LG Enterprise has scheduled iPECS training for 2023 as outlined below. While you may have already received detailed notifications through the August iPECS Newsletter, we would like to emphasize the importance of registering for this training within the specified registration period. Session Summary - Cloud Session : 10/17(Tue) ~ 10/20(Fri) with two different time zones.
- On-Prem. Session : 10/23(Mon) ~ 10/27(Fri) with two different time zones.
Ericsson-LG Enterprise would like to recommend joining this training for your technical level up. Please visit our global partner portal using the following link and registration will be started from 11-Sept. https://partner.ericssonlg-enterprise.com/partner/technical/mainPage.do?menuId=1210&menuGrp=1201&subMenuGrp=1210# Trouble Shooting Guide V1.6 release information ELG added the following items to V1.6 and registered the upgraded guide in the Cloud Case System. -. 2.1.1.3 Call history longer than 6 months -. 2.1.1.4 Teams users cannot make and receive calls -. 2.1.1.5 Call Forward to external number fails -. 2.1.3.13 Shared line ringing handset but there is no call -. 2.1.3.14 Restrict dialing between extensions on different sites -. 2.1.3.15 BLF support for 3rd party SIP phones -. 2.2.4 Voicemail breakout feature not working -. 6.4.3 Reseller Parent Unable to Unblock Call Fraud -. 7.2.3 First login error -. 7.3.8 iPECS ONE disconnection after call -. 7.3.9 iPECS ONE PC EHS hang up during ringing fails -. 7.5.8 Authorization code password actual digits are displayed -. 7.5.9 Mobile auto login (missing save password button) -. 7.5.10 Hunt group logs -. 7.5.11 A User can't see native mobile phone contacts -. 8.6 Moving from Advanced Plus to Advanced – Historical Data Retention -. 8.7 Schedule Manager -. 8.8 Call Response Report Shows 0 results Click https://partner.ericssonlg-enterprise.com for details. Technical Note iPECS ONE P4 Call Pick-up BLF We would like to deliver Call Pick-up BLF, one of the ONE P4 functions introduced last month. - Customer Manager EMS configuration
- To the admin who will get the notification for incoming calls to the member of a Pickup Group
- Max. 10 members / group can get notification
- Call pick-up notification
- Notification will display if there is an incoming call to any member in a call pick-up group
- The notification will be max 3 pop-up windows concurrently
- Pop up window will give information on CLI & destination extension name
- Called user information
- Calling party information
- Hunt group information (if exists)
- Pick up button can be used to pick up the incoming call to the group
- No new call pickup notifications appearing during calls
- ONE Mobile client not supported
Tip Timed DND Settings Deleted When a user presses the 'DND' button after configuring Timed DND, the Timed DND settings will be deleted, which may not align with the user's intended action. Pressing the 'DND' button will reset the Timed DND settings. To re-enable Timed DND, the user will need to reconfigure it through the user portal or keyset configuration. Have exciting news or questions to share, Submit it to here. | 
